IN STOCK vs MADE-TO-ORDER
Orders for stocked items, placed Monday - Thursday will ship within 2 business days from the date your order and payment has been received . Orders placed on Friday-Sunday will ship the following Monday.
Items listed as "made-to-order" generally ship 1-2 weeks from the date of your order. We often have one or two in stock, so don't be shy about asking - if we have one ready to ship, we will gladly do so. If the leather is in stock at the studio, we can ship on the earlier side. If timing is a factor, please contact us, and we'll quickly respond with an expected lead-time or we may have one ready to ship!
SHIPPING & ORDER PROCESSING
We utilize FedEx Ground for all orders.
For international orders, please contact us using our contact form, and we will arrange international shipping with you. Typically, we utilize FedEx or DHL, which will deliver your orders within 10 business days from the date of dispatch. Please note this does not take into account any customs clearance delays that may arise.
If your order is a gift and you would like to include a note, please include the text of your note at the time of your order. We will hand-write a card to the recipient on your behalf.
RETURNS & STORE CREDIT
We accept returns for store credit within 14 days of ship date. Apologies, no refunds.
Objects purchased on sale are final. Goods made-to-order may be returned for store credit, less 15% the value of the returned item.
To make a return, please contact us with your order information, including your name, email, and order date/number. Please include this information with your return, as well. Objects received after 14 days will receive store credit, less 15% for restocking. Shipping costs cannot be credited.
*Bartleby Objects is a small, independently owned project and thus are not, at this time, able to absorb shipping costs or returns as some of larger retailers may. We appreciate your understanding and hope that as our business grows, we can be more flexible in our shipping and returns policies*