shipping & order processing
Orders shipping within the US (48 states) ship FREE for all orders over $300
Orders for stocked items, placed Monday - Thursday, will ship within 2 business days from the date your order and payment has been received.
Orders placed on Friday-Sunday will ship the following week.
Made-to-order goods are completed in the order in which they were received, with a lead-time as noted in the item description.
In addition to an automated order confirmation email you'll receive a personalized email with an expecting shipping window within 2 business days of your order placement.
All US orders are shipped via UPS Ground delivery unless a different service is requested. If you need expedited delivery, please reply to your order confirmation or contact us at [email protected].
Please contact us for a custom international shipping quote.
If your order is a gift and you would like to include a note, please include the text of your note at the time of your order.
We'll gladly hand-write a card to the recipient on your behalf.
returns & exchanges
We accept returns for store credit within 14 days of ship date. Apologies, no refunds.
Objects purchased on sale are final. Goods made-to-order may be returned for store credit, less 15% the value of the returned item.
To make a return, please contact us with your order information, including your name, email, and order date/number.
Objects received after 14 days will receive store credit, less 15% for restocking.
Shipping costs will not be credited.